NEWS RELEASES
Retail Expert To Present at RVDA Convention/Expo
Editor's Note: This news item was retrieved and first published through RVDA's website.
FAIRFAX, Va. - The National RV Dealers Association announces its 2019 RV Dealers Convention/Expo will feature two 60-minute workshops in the sales education track by first-time convention speaker Jill Nickels, Retail Experience Design Leader and Principal at Gensler. The convention will take place Nov. 11-15 at Caesars Palace on the Las Vegas strip.
Nickels first workshop, “ROI to ROE: Identifying the Factors of a Great Experience and Measuring the Impact,” takes place at 2:00 p.m. on Thursday, November 14. In this session, she will share qualitative research on the five universal intentions of an experience and teach attendees about developing a more valuable customer experience for their dealership’s brand.
To find the Convention/Expo matrix, click here to view/download it. Visit the convention website for a complete list of speakers and workshops.